Trip Advisor Excellence Award
World’s Largest Travel Site awards
Malta’s Hotel Phoenicia the TripAdvisor ‘Excellence Award’ 2012.
Thursday, 24th March 2012, Malta – The Hotel Phoenicia, in Floriana, a renowned 5-star destination with a 70 year pedigree has been awarded the highly prestigious “Award of Excellence” from TripAdvisor, the world’s largest travel site, reflecting the excellent standard of quality and service provided by the hotel during the year 2011. The Award is proudly displayed at the main reception desk to this 5-star ‘Art Deco’ hotel, reiterating once again the chic and unique nature of this beautiful property. The Award of Excellence is based on the ratings of TripAdvisor users, people who have actually used the services and have rated them in a public forum.
Built in 1939, The Hotel Phoenicia is a truly unique property, familiar to locals, situated at the doorstep to Valletta, refurbished as a contemporary hotel offering guests an unparalleled experience in comfort, service and luxury. The 128 rooms and 8 suites combine elegance with Hotel Phoenicia’s strong sense of history and colonial charm. Several bedrooms and suites have magnificent views of Valletta and the majestic fortifications of the Grand Harbour, while other rooms have views of the stunning 7.5 acre garden. The Hotel Phoenicia provides a varied array of dining options to suit all tastes and requirements from haute cuisine in the Phoenix Restaurant to signature dining in the Pegasus Brasserie. The Club Bar is the perfect venue to unwind after a busy day.
The TripAdvisor accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only 10 percent of accommodation listed on TripAdvisor manage to qualify for this prestigious award. TripAdvisor-branded sites make up the largest travel community in the world, with more than 50 million unique monthly visitors, and over 60 million reviews and opinions.
To qualify for the Certificate of Excellence, The Hotel Phoenicia maintained an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months. This new award follows on from the recent receipt by The Hotel Phoenicia of the Thomas Cook ‘Award For Excellence’ representing the finest standards and best value for money in luxury and independent accommodation.
“The team at The Phoenicia Hotel are extremely pleased to receive TripAdvisor’s Certificate of Excellence,” said Charles Azzopardi, General Manager at The Hotel Phoenicia. “This has been an amazing year and with this second award we feel that The Phoenicia has taken a great stride forward and we look forward to our summer season! We strive to offer our customers a memorable experience, and this award is evidence that everyone’s hard work is translating into positive traveller reviews on TripAdvisor. It is so exciting to receive the TripAdvisor Award and recognition from the people who count the most, our guests.”
“TripAdvisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travellers on the site,” said Christine Petersen, president of TripAdvisor for Business. “The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering TripAdvisor travellers a great customer experience.”