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Assistant Banquets and Events Manager

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Assistant Banquets and Events Manager

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person thriving to provide a superb level of service to all your guests.  As a supervisor, you will assist the Banqueting and Events Manager in managing all banquet & events and coordinate departmental activity on a daily basis. You will oversee banquet events and ensure that all service standards, departmental policies are followed

Essential Duties & Responsibilities
  • Constant monitoring of staff cost, review schedules and plan staff vacations
  • Manage staff turnover and absence
  • Promote the brand in the local community through word-of-mouth and food & beverage events
  • Delegate and assigns duties and responsibilities to subordinates
  • Meet and greet event organizers and guests
  • Responsible for the proper usage and good working order of all equipment, furniture and fixtures of the banqueting & events department
  • Responsible for consistently implementing the service standards and operating procedures
  • Ensure staff appearance and uniforms are correct at all times
  • Provide excellent customer service and ensure customer needs are met
  • Supervise events and team members throughout service
  • Be familiar with all current and upcoming event details. React quickly to last minute changes
  • Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned
Desirable Experience, Qualifications, & Attributes
  • Previous experience in a 5-star environment for at least 3 years in a similar or higher position.
  • Should be able to work under pressure and also work in long or break shifts
  • Strong leadership, motivational and people skills
  • Extensive knowledge of food and beverage trends and techniques
  • Good time management skills
  • Excellent attention to detail
  • A high standard of personal presentation
  • Confident, professional and welcoming personality
  • Very good knowledge of spoken and written English
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

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