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Phoenix Restaurant Manager

Phoenix Restaurant Manager

We invite you to become part of The Phoenicia Story

Why work with us at The Phoenicia?

Besides being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are a very capable, smart, and passionate individual, with proven success stories in the Food & Beverage industry. As the Phoenix Restaurant Manager, you will be responsible for bringing excellence in all the aspects of our luxurious brand, to achieve a bespoke Guest Experience, successful Revenue Generation and Profitability, and to deliver a committed approach towards Employee Engagement.

Essential Duties & Responsibilities
  • Manage the restaurant and the team at all times, in a way that will bring The Phoenicia Malta’s vision and values to life, through the delivery of an ‘on brand’ high quality customer experience.
  • Develop and refresh menus and wine lists, in partnership with the F&B and Kitchen team, to ensure the highest level of guest experience, while being mindful of food and beverage cost achievement.
  • Implement and refine all SOPs related to the delivery of the guest experience.
  • Ensure compliance to LQA and quality standards.
  • Monitor and action as necessary initiatives to achieve the highest level of guest satisfaction through reviewing and actioning issues as raised through guest feedback – direct/indirect or online.
  • Be a visible and hands-on manager for both guests and employees.
  • You will provide and support on-the-job training and feedback to your team, in relation to delivering the highest level of experience.
  • Ensure the highest levels of health, safety and security for employees and guests.
  • Other duties as required.
Desirable Experience, Qualifications, & Attributes
  • Previous experience in managing a restaurant which is known for high level of customer experience, would be a must.
  • Luxury hotel industry experience would be desirable, but not mandatory.
  • You are a someone who communicates with others eloquently, a natural collaborator who is willing to be flexible with working hours.
  • You have strong leadership skills, with a willingness to empower others and provide integral support to our enthusiastic F&B team.
  • You are well-versed with the latest modern trends and techniques in the F&B world.
  • You possess a very high standard of personal presentation, that exudes confidence, professionalism and above all, a welcoming personality to our guests and the team.
  • You have excellent written and spoken English communication skills.
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

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