Operations Executive

phoenicia vacancy

This vacancy is no longer available. Kindly have a look at our Careers Page to view our current openings.

Operations Executive

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 70 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person with a flair to deliver results.  You will be assisting the Operational Management team with all operational and administrative support tasks to ensure the operations in rooms, Spa and food and beverage outlets run smoothly on a day-to-day basis. You will also be responsible for the implementation and execution of the overall operations plans and objectives, and to provide leadership in a dynamic, fast paced, sophisticated environment in order to promote a culture of excellence.

Essential Duties & Responsibilities
  • Assist the Departmental Head of Departments (F&B, Kitchen, Spa, Housekeeping & Front Office) to perform daily duties, operational plans, and any special hotel events.
  • Provide ongoing, hands-on operational leadership and support to management and implement best practices, programs and procedures to drive revenue, efficiency, productivity, and a culture of excellence.
  • Partner with the Sales & Marketing department, to ensure that all online communication channels related to Food & Beverage and Spa are kept updated with the correct information at all times.
  • Answers social media comments and private messages
  • Assist the Departmental Head of Departments with their team training planning and ensure that all teams cover the training required using the online training platforms in a timely manner
  • Assisting with project management by creating assignments, tracking progress, and resolving issues.
  • Update all food & beverage menus as required together with the outlet’s reservation system.
  • Manage the online food & beverage reservations system
  • Works closely with all other Managers to maximize interdepartmental collaboration.
  • Support the Hotel Manager as required.
Desirable Experience, Qualifications, & Attributes
  • Working experience in an operational department in a 5 star hotel.
  • Knowledge of Opera is an asset.
  • Excellent command of the English language both written and spoken and preferably another language.
  • Great communication skills at all levels within the hotel operations.
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

Human Resources Administrator

phoenicia hr administrator

Human Resources Administrator

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 70 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person with a flair to work with people.  As a member of the Human Resources department, you are mainly responsible to deliver a seamless HR services including payroll administration consistent with The Phoenicia Hotels policies. You will also ensure that all HR and payroll related issues are being dealt with in a timely manner and in accordance with the Hotel’s policies.

Essential Duties & Responsibilities
  • Ensures that all HR related information is gathered and filed according to company policies.
  • Manages the departmental filing system and the HRIS.
  • Take ownership and manages the Indigo Payroll and the Time and Attendance system.
  • Ensures that all payroll data is compiled and entered into the Indigo payroll system.
  • Handles employees’ engagement and terminations through Jobsplus.
  • Collects and send payroll information to contracted third-party suppliers.
  • Assists employees with queries on their wages., and acting as a point of contact to employees for daily queries
  • Assists with process of recruitment, terminations and Injury on duty by ensuring that the relevant forms are duly filled
  • Handles the Sick leave process.
  • Attends all relevant training sessions as required.
  • Assists with the induction training for new employees.
Desirable Experience, Qualifications, & Attributes
  • Possess working experience of Indigo Payroll System.
  • A sound knowledge of local employment laws and procedures including the use of HRIS.
  • Proficiency in Windows Office applications mainly Outlook, Word, and Excel.
  • Excellent communication skills.
  • Ability to work well under pressure and excellent attention to detail
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.