F&B Supervisor

food and beverage manager

F&B Supervisor

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person thriving to provide a superb level of service to all your guests.  As a supervisor, you will ensure a consistent 5 star customer service and thrive to maximise efficiency in any Food and Beverage outlet you will be assigned. Our ultimate goal is to ensure all our guests enjoy their visit to The Phoenicia so that by the time they leave, they are already planning to come back.

Essential Duties & Responsibilities
  • Assists the Outlet/Assistant Manager in his/her responsibilities.
  • Take full responsibility for the restaurant operation in the absence of the Manager
  • Train, supervise and motivate the team.
  • Observe performance and encourage improvement.
  • Inspect working areas before and after meal periods.
  • Communicate with kitchen team to issue the daily specials menu.
  • Hold pre-service briefing to communicate specials, missing items, special requests.
  • Present menu, make recommendations and answer questions.
  • Upsell products.
  • Check on guest’s satisfaction.
  • Monitor service and ensure that LQA standards are met at all times.
  • Acquire thorough knowledge of food and beverage menus.
  • Advise guests and promote additional sales.
  • Ensure that proper opening and closing functions are completed each shift.
  • Assists management with monthly beverage stock take and equipment inventory.
  • Issue daily end of shift report and provide management with feedbacks.
Desirable Experience, Qualifications, & Attributes
  • Previous Experience in a 5-star environment for at least 3 years in a similar or higher position
  • Thorough knowledge of F&B outlet preparations, including foods, beverages, supervisory aspect, serving techniques and guest interaction.
  • Strong organizational and leadership skills, with the ability to perform well in a fast-paced environment
  • A high standard of personal presentation.
  • Confident, professional and welcoming personality.
  • Very good knowledge of spoken and written English
  • Hands-on experience with cash and ideally with Micros Simphony point of sale
  • Holds a local Food Handling License in accordance with the Food Safety Commission of Malta
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

[email protected]

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

Banqueting F&B Supervisor

banqueting fb supervisor phoenicia

This vacancy is no longer available. Kindly have a look at our Careers Page to view our current openings.

Banqueting F&B Supervisor

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person thriving to provide a superb level of service to all your guests.  As a supervisor, you will supervise all type of banquet functions and coordinate activity on a daily basis. Oversee banquet event and ensure that all service standards, departmental policies are followed by banqueting & events staffs. Act as a single point of contact with the event organizer.

Essential Duties & Responsibilities
  • Meet and greet event organizers and guests
  • Responsible for the proper usage and good working order of all equipment, furniture and fixtures of the banqueting & events department
  • Responsible for consistently implementing the service standards and operating procedures
  • Ensure staff appearance and uniforms are correct at all times
  • Provide excellent customer service and ensure customer needs are met
  • Supervise events and team members throughout service
  • Be familiar with all current and upcoming event details. React quickly to last minute changes
  • Co-ordinate with the Kitchen and housekeeping department
  • Organise Transportation of equipment to offsite catering events
  • Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned
Desirable Experience, Qualifications, & Attributes
  • Proven work experience in the same role for at least 2 years
  • Active listening and effective communication skills
  • Team spirit
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Should be able to work under pressure and also work in long or break shifts
  • Very good knowledge of spoken and written English
  • Holds a local Food Handling License in accordance with the Food Safety Commission of Malta
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

[email protected]

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

Steward

The Phoenicia Kitchen Team

This vacancy is no longer available. Kindly have a look at our Careers Page to view our current openings.

Steward

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic person eager to assist the kitchen brigade with clean, sanitised dishes and pots on time. You will also ensure a clean Kitchen in line with the Hotel’s guidelines, the departmental business plan, and corporate guidelines, and service concepts.

Essential Duties & Responsibilities
  • Maintains supply of clean dishes, glassware, cutlery, pots, and other items for all food outlets in the Hotel
  • Assists Kitchen staff in the correct storage of refrigerated, frozen, and dry food items
  • Keeps glassware organised at all times, and stores clean dishes in the proper location
  • Assists in the breakdown of banquet functions, and washes dishes from functions
  • Maintains a clean Kitchen environment by assisting Kitchen staff by following standard cleaning practices
  • Assists Kitchen staff with set-up and break down of the Team Restaurant
  • Ensures that waste is separated in the designated bins as per Hotel policy
  • Monitors trash levels in all cans and removes when needed
  • Cleans and washes all Kitchen cooking units
  • Cleans and washes all pot storage shelving units
  • Maintains the highest standards in personal hygiene, uniform, appearance, body language, and conduct
  • Follows HACCP, uniform and grooming polices scrupulously
Desirable Experience, Qualifications, & Attributes
  • A genuine passion for ensuring the highest standards of cleanliness is maintained at all times
  • Ability to work effectively under pressure
  • Flexibility to work a variety of early and late shifts when required
  • Must be a team player, positive and have a motivating and inspiring attitude
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

[email protected]

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

F&B Manager

food and beverage manager

This vacancy is no longer available. Kindly have a look at our Careers Page to view our current openings.

F&B Manager

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person thriving to provide a superb level of service to all your guests You will be responsible for the organisation and efficiency of the Hotel’s Food and Beverage Operation in compliance with established hotel policies and achievement of all targets concerning revenues, costs, quality and standards. Will contribute with actions and attitude to the construction of a good atmosphere within the hotel.

Essential Duties & Responsibilities
  • The Food & Beverage Manager is responsible for the activities in the various departments/outlets, maintaining and improving productivity, workforce management, training, creativity and merchandising to increase guest satisfaction and sales
  • Work closely with the other Heads of Departments to ensure a constant flow of information and the best level of mutual trust between all departments
  • Leads the Restaurant Operations Manager and the Banqueting Manager and Outlet Managers to instil a sense of One Team attitude throughout all F&B operations
  • Manages the administration and maintenance of the Micros POS system and ensures that all Menu items and prices are up-to-date
  • Keeps abreast of current trends and new equipment through literature and supplier information
  • Constantly looking at ways to improve guest satisfaction by ensuring that service standards are being adhered to at all times.
  • Manages the performance of subordinates and take timely corrective measures to avoid conflicts.
  • Be visible and available to guests and staff so that they will approach him/her as necessary
Desirable Experience, Qualifications, & Attributes
  • Proven food and beverage management experience in a 5 Star hotel environment
  • Working knowledge of various computer software programs (MS Office, Opera, Micros POS)
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Excellent communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets
  • Guest-oriented and service-minded
  • Culinary school diploma or degree in food service management or related field
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

[email protected]

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

Sommelier

sommelier phoenicia malta

Sommelier

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person thriving to provide a superb level of service to all your guests.  You will take charge of wine service within our restaurants in order to deliver an unforgettable experience for our guests.

Essential Duties & Responsibilities
  • To have appropriate product knowledge and effectively communicate with customers
  • To have food knowledge to the standard of a Wine Waiter
  • To provide guidance and supervision to the commis / demi sommeliers
  • To work in close liaison with the floor team to ensure that the service runs smoothly and that all guest requirements are met
  • To promote sales and build up rapport with regular customers
  • To ensure that all liquor stock levels are maintained and correct ordering procedures are carried out, and wine list is maintained with a wide range of high quality wines
  • To ensure the correct preparation of the restaurant for service, with particular regard to the placement of glasses and the preparation of relevant equipment
  • To ensure that all relevant equipment such as glasses, glass washers, silverware and decanters are maintained in clean, good working order
  • To taste and critically evaluate wines, with an eye for possible additions to the wine list
  • To brief floor team on updates to the wine list (such as absences and vintage changes), and wines by the glass
Desirable Experience, Qualifications, & Attributes
  • Proven previous work experience in a 5 Star environment.
  • Extensive knowledge of wines and food pairing.
  • Sales oriented and able to work under pressure.
  • Excellent guest service skills and attention to detail.
  • Flexibility to work in shifts.
  • Positive, engaging personality and professional appearance.
  • Very good knowledge of spoken and written English.
  • Hands-on experience with cash and ideally with Micros Simphony point of sale
  • Holds a local Food Handling License in accordance with the Food Safety Commission of Malta
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

[email protected]

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

Head Bartender

barman phoenicia malta

Head Bartender

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person thriving to provide a superb level of service to all your guests. You will oversee the running of the bars, managing the team, serve customers and deal with administration tasks. You will create, prepare and mix drinks from our extensive drinks menu and help create enchanting moments that make our guests want to return to our bars.

Essential Duties & Responsibilities
  • Take full responsibility for the bar operation
  • Train, supervise and discipline bar team
  • Observe performance and encourage improvement
  • Inspect bar and floor areas before and after service
  • Monitor service and ensure that LQA standards are met at all times
  • Maximise employee’s productivity and satisfaction
  • Keep abreast with new mixology techniques and trends
  • Prepare and serve alcoholic and non-alcoholic beverages and snacks.
  • Ensure highest standards of customer care at all time, providing a friendly, courteous and professional service
  • Have complete knowledge of the beverage list and food menus
  • Have full knowledge and understanding of the local regulations concerning the service of tobacco, wines and spirits
Desirable Experience, Qualifications, & Attributes
  • Previous experience in 5 stars environment in similar or higher position
  • Extensive knowledge of spirits, wines, cocktails, coffee, tea and other beverages.
  • Strong organizational and leadership skills, with the ability to perform well in a fast-paced environment
  • Ability to work under pressure.
  • Excellent guest service skills.
  • Flexibility to work in shifts.
  • Excellent attention to detail.
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

[email protected]

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

Host

host phoenicia malta

Host

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 70 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person thriving to provide a superb level of service to all your guests.  You will deliver a welcoming experience by taking care of guests’ bookings, greeting, seating and bid them farewell in our Food and Beverage outlets.

Essential Duties & Responsibilities
  • Handle booking system efficiently and keep guest’s profiles updated
  • Provide guests with up to date and accurate information on the outlet and hotel
  • Be aware of future booking constraints at all times
  • Have a good knowledge of all food and drinks offered
  • Co-ordinate large bookings with the Manager
  • Greet warmly incoming and departing guests
  • Engage naturally with guests
Desirable Experience, Qualifications, & Attributes
  • Excellent guest service skills and attention to details
  • Ability to work under pressure and unsupervised
  • A high standard of personal presentation
  • Confident, professional and welcoming personality
  • Very good knowledge of spoken and written English
  • Availability to work in shifts as needed
  • Hands-on experience with cash and ideally with Micros Simphony point of sale
  • Holds a local Food Handling License in accordance with the Food Safety Commission of Malta.
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

[email protected]

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

Breakfast Barista

barista vacancy at The Phoenicia Malta

This vacancy is no longer available. Kindly have a look at our Careers Page to view our current openings.

Breakfast Barista

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an energetic and charismatic person thriving to provide a superb level of service to all your guests.  You create, prepare and serve drinks passionately while engage with our guests with natural flair.

Essential Duties & Responsibilities
  • Prepare and serve hot and cold drinks, mainly different types of coffees and teas
  • Ensure highest standards of customer care at all time, providing a friendly, courteous and professional service
  • Have complete knowledge of the beverage list and food menus
  • Have full knowledge and understanding of the local regulations concerning the service of tobacco, wines and spirits
Desirable Experience, Qualifications, & Attributes
  • Proven previous work experience in a 5 Star environment.
  • Extensive knowledge of coffee, tea, and latte art.
  • Ability to work under pressure.
  • Excellent guest service skills.
  • Flexibility to work in shifts.
  • Excellent attention to detail.
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

[email protected]

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

Food & Beverage Assistant Supervisor

The Phoenix Restaurant - The Phoenicia Malta

This vacancy is no longer available. Kindly have a look at our Careers Page to view our current openings.

Food & Beverage Assistant Supervisor

Department: Food & Beverage

Job Type: Full Time

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. The hotel is a proud member of The Leading Hotels of the World.

Job Description

We are looking for an ambitious individual to join the Food and Beverage service team. As a supervisor, you will ensure a consistent 5-star customer service and thrive to maximise efficiency in any of our Food and Beverage outlets that you will be assigned.


The ultimate goal of all our staff is to ensure that our guests enjoy their visit to The Phoenicia, so much so that they are already planning the next visit. 

Duties & Responsibilities

  • Assists the Outlet/Assistant Manager in his/her responsibilities.
  • Take full responsibility for the restaurant operation in the absence of the Manager
  • Train, supervise and discipline the team.
  • Observe performance and encourage improvement.
  • Inspect working areas before and after meal periods.
  • Communicate with kitchen team to issue the daily specials menu.
  • Hold pre-service briefing to communicate specials, missing items, special requests.
  • Present menu, make recommendations and answer questions.
  • Upsell products.
  • Check on guest’s satisfaction.
  • Seek appropriate opportunities to personalize interaction with guests.
  • Handle complaints.
  • Monitor service and ensure that LQA standards are met at all times.
  • Acquire thorough knowledge of food and beverage menus.
  • Advise guests and promote additional sales.
  • Ensure that proper opening and closing functions are completed each shift.
  • Assists management with monthly beverage stock take and equipment inventory.
  • Issue daily end of shift report and provide management with feedback.

Requirements 

  • Previous Experience in a 5-star environment for at least 3 years in a similar or higher position
  • Thorough knowledge of F&B outlet preparations, including foods, beverages, supervisory aspect, serving techniques and guest interaction.
  • Strong organizational and leadership skills, with the ability to perform well in a fast-paced environment
  • A high standard of personal presentation.
  • Confident, professional and welcoming personality.
  • Very good knowledge of spoken and written English
  • Hands-on experience with cash and ideally with Micros Simphony point of sale
  • Holds a local Food Handling License in accordance with the Food Safety Commission of Malta.

How to apply

Send your cover letter and CV to our HR Manager on [email protected]

We look forward to meeting you!

Food & Beverage Attendant

The Phoenix Restaurant - The Phoenicia Malta

Food & Beverage Attendant

Department: Food & Beverage

Job Type: Full Time

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. The hotel is a proud member of The Leading Hotels of the World.

Job Description

We are looking for an ambitious individual to join the Food and Beverage Service Team. As Food & Beverage Attendant, you will ensure the smooth running of the assigned station, that the standards are maintained throughout service, and that all reasonable guest requests are met.

The ultimate goal of all our staff is to ensure that our guests enjoy their visit to The Phoenicia Malta so much so that by the time they leave, they are already planning their next visit.

Duties & Responsibilities

  • Ensuring seamless service at all times.
  • Providing intuitive service, to create exceptional experiences that result in lasting memories.
  • Creating honest emotional bonds with guests, in order to build loyalty and create genuinely exceptional memories.

Requirements 

  • Excellent guest service skills.
  • Ability to work under pressure.
  • Excellent attention to detail.
  • A high standard of personal presentation.
  • Confident, professional and welcoming personality.

How to apply

Send your cover letter and CV to our HR Manager on [email protected]

We look forward to meeting you!