Sales and Events Coordinator

Recruitment Posts - sales manager - phoenicia

Sales and Events Coordinator

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an ambitious, passionate and energetic person. You will be assisting the Sales and Events team in maximising hotel revenue and profitability through banqueting, event and wedding sales.

Essential Duties & Responsibilities
  • Provides Administration support to Sales & Events team on daily basis
  • Maintains and updates the Opera S&C System by entering customer/client / event data
  • Assist and follow-up on potential inquiries as necessary in a prompt, efficient, and professional manner.
  • Supports and manages local in-house events.
  • Ensures the effective running of the Sales and Events office from a logistics perspective.
  • Coordinate the Database for newsletters / mailings
  • Issuing and re-issuing function sheets with correct/updated information
  • Ensuring setup and signage is prepared correctly for each event
  • Making phone calls to follow-up on emails
  • Attending events / operations meeting to represent Sales & Events team
  • Compiling event proposals.
  • Directing feedback from customers to relevant departments.
  • Supporting the Sales & Events team with other administrative tasks, if requested.
Desirable Experience, Qualifications, & Attributes
  • Strong computer skills including all aspects of MS Office with an emphasis on database management and Excel
  • Detail oriented with strong organisational skills
  • Excellent communication and writing skills
  • Strong admin skills and ability to manage multiple tasks
  • Ability to solve practical problems in a quick and timely manner and interpret a variety of instructions furnished in a written or oral form.
  • Excellent English & Maltese written and verbal communication skills
  • Ability to work to strict deadlines in an organised fashion and on own initiative
  • Knowledge of Opera Sales & Catering will be considered an asset
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.

Events Executive

Sales & Events Executive Vacancy,The Phoenicia Malta.jpg

Events Executive

We invite you to become part of The Phoenicia Story

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Personality & Role Profile

You are an ambitious, passionate and energetic person. You will thrive to maximise hotel revenue through events, banqueting and wedding sales while ensuring that guests receive a memorable experience.

Essential Duties & Responsibilities
  • Promote a helpful and professional image to the customer when requiring assistance with full cooperation, ensuring a prompt, caring, and helpful attitude.
  • Assist and follow-up on potential inquiries as necessary in a prompt, efficient, and professional manner.
  • Strive to anticipate customer needs whenever possible to enhance quality service, and in turn enhance customer satisfaction in accordance with Hotel standards.
  • Set yearly/periodic targets according to previous year’s results and according to current business trends as agreed with the Groups and Events Manager.
  • Keep a constant update on availability of conference rooms in liaison with Reservations, the Revenue Manager, the F&B Operations Manager, and the Groups and Events Manager.
  • Surpass customers’ expectations, through collaboration and working hand in hand with the appropriate department.
Desirable Experience, Qualifications, & Attributes
  • Previous experience in event sales environment.
  • Proven record of negotiated deals related to events organisation.
  • Proficiency in Microsoft Office Applications.
  • Excellent command of the English language and one other language.
  • Ability to work to strict deadlines in an organised fashion and on own initiative.
  • Knowledge of Opera Sales & Catering will be considered an asset.
Are you the one we are looking for?

Discover more about this exciting opportunity to join one of The Leading Hotels of the World. 

The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.