Director of Sales

Job Category: Sales & Marketing
Job Type: Full Time
Facade- The Phoenicia, Malta

The Phoenicia Malta has been delivering exceptional service to guests from all over the world since 1947. The hotel is a proud member of The Leading Hotels of the World.

Job Description

We are looking for an energetic, passionate individual to lead our Sales Team on a full time basis. The successful candidate will be responsible for maximizing hotel revenue and profitability from all market segments. He/she will be in charge of the development, recognition and leadership of the sales team. Will contribute with his/her actions and attitude to the construction of a good atmosphere within the team and the Hotel.

Duties and Responsibilities

  • Ensure consistency and growth in productivity by servicing existing clients and exploring new accounts effectively.
  • To be customer focused in dealing with the clients accounts allocated and ensuring the servicing of the accounts as agreed and evidenced by the PMS of the hotel.
  • Responsible for all revenues of the hotel-rooms, Banqueting and other income
  • Set yearly/periodic targets for each and every account in the individual territory updating the Property Management System (PMS)  & Database System.  Targets to be set according to previous year’s results and potential of the account in current year.
  • Ensure the PMS is maintained with updated information.
  • To meet and greet potential clients, visiting VIP’s and show facilities of the hotel when necessary.
  • Supervise and control the Sales Department activities.
  • Maintain detailed information on local competitors.
  • Compile Monthly Action Plan in consultation with the General Manager.
  • Attend local and international travel trade exhibitions and road shows to promote the hotel.


  • Previous experience in Hotel sales environment
  • Proficiency in Microsoft Office Applications
  • Excellent command of the English language and one other language
  • Ability to work to strict deadlines in an organised fashion and on own initiative
  • Knowledge of Opera PMS

How to apply

Send your cover letter and CV using the online form or directly to our HR Manager on

We look forward to meeting you!

Apply for this position

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