The Phoenicia has been delivering exceptional service to guests from all over the world. The hotel is a proud member of The Leading Hotels of the World.
The Phoenicia is looking for an energetic, passionate individual to assist the F&B Team on a fulltime basis in the running of one of its outlets.
As a Head
Waiter, you will ensure a smooth running of the outlet and that the standards
are maintained throughout while all reasonable guest requests are met. You will
manage the day to day running of the outlet while demonstrating a high level of
professionalism at all times.
The ultimate goal of all our staff is to ensure that our guests enjoy their visit to The Phoenicia so much that by the time they leave they are already planning to come back.
Duties and Responsibilities
- Ensuring seamless service at all times.
- Providing intuitive service, to create exceptional service experiences that result in lasting memories.
- Creating genuine emotional bonds with guests, in
order to build loyalty and create genuinely exceptional memories.
- Ability to lead and support colleagues.
- Excellent guest service skills.
- Ability to work under pressure.
- Excellent attention to detail.
- A high standard of personal presentation.
- Confident, professional and welcoming personality.