Hotel Manager

Expired on: Sep 13, 2019
Job Category: Management
Job Type: Full Time
Facade -THE PHOENICIA MALTA

The Phoenicia Malta has been delivering exceptional service to guests from all over the world. The hotel is a proud member of The Leading Hotels of the World.

Job Description 

The Phoenicia Malta is looking for an energetic, passionate individual to assist the General Manager on a fulltime basis in ensuring the smooth operations of all aspects of the hotel while maximising sales, market share, guest satisfaction, employee satisfaction and profit. The chosen candidate will lead the team in the development and implementation of business and brand strategies with the objective of exceeding guest satisfaction at all times.

Duties and Responsibilities include

  • Ensures the delivery of exceptional customer service to all guests while achieving set goals
  • Ensures that all policies regarding employees, security, guest relations and Health and Safety are followed at all times.
  • Prepares assigned reports on a monthly basis or as assigned to him/her by the GM
  • Inspects the property on a regular basis and enforces the implementation of actions regarding safety, comfort, cleanliness and maintenance standards
  • Reviews and works with appropriate revenue management reports to maximise revenue
  • Actively prospects for and pursues sales leads in the market, securing future bookings and clients for the hotel

Requirements

  • A degree in Hotel Management or equivalent
  • Minimum of 5 years management experience in 5 star hotel environment
  • An excellent command of English and preferably another language
  • A strong personality with proven leadership skills
  • Possess a broad knowledge of the local market
  • Working knowledge of Opera Hotel Management system or similar

How to apply

Send your cover letter and CV to our HR Manager on kevin.camilleri@phoeniciamalta.com or through the form on this page.

Sorry! This job is expired.

THE PHOENICIA MALTA
THE MALL, FLORIANA, FRN1478, MALTA
+356 2122 5241
UK FREEPHONE 0800 8620025
info@phoeniciamalta.com

FOLLOW US

X