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Weddings Executive
We invite you to become part of The Phoenicia Story
Work at The Phoenicia Malta
Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 60 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.
A career promise for the stars of the industry (past, present and future).
Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.
Personality & Role Profile
You are ambitious, passionate and energetic person. You will be an integral part of our dynamic events team, specializing in orchestrating luxurious and unforgettable weddings for our discerning clients. You will be responsible for managing the end-to-end planning and execution of weddings, ensuring every detail is flawlessly coordinated to exceed guest expectations. You will assist the Weddings Team in maximizing hotel revenue and profitability through wedding sales.
Essential Duties & Responsibilities
- Collaborate with clients to understand their wedding vision, preferences, and specific requirements.
- Provide expert advice on wedding trends, themes, and customization options.
- Work closely with internal departments, including catering, banquet, housekeeping, security, and audiovisual partners, to plan and execute all aspects of the wedding.
- Develop detailed timelines, layouts and required documents to ensure seamless event flow.
- Ensure a high level of guest satisfaction by overseeing the set-up, food quality, grooming of staff members, third party suppliers and overall ambiance of the wedding venue.
- Address any issues or concerns promptly and professionally.
- Build and maintain strong relationships with wedding vendors, including florists, photographers, and entertainment providers.
- Follow hotel guidelines and restrictions when it comes to event logistics and opening/closing time of venues.
- Manage on-site coordination during wedding events to guarantee smooth execution.
- Handle any last-minute adjustments or unforeseen challenges with poise and efficiency.
- Setting up meetings on site with the client as per wedding planning procedure.
- Provides general support on daily basis and maintain regular and effective communication within the Weddings Team
- Maintains and updates the Opera Sales & Catering System by entering customer and wedding data
- Promotes a helpful and professional image to the customer with full cooperation when requiring assistance, ensuring a prompt, caring, patient and helpful attitude aligned with the hotel’s values.
- Assist and follow-up on potential inquiries as necessary in a prompt, efficient, and professional manner.
- Conduct detailed show arounds of the hotel venues in a wedding related manner.
- Gather feedback from the couple and vendors to assess the success of the event.
- Conduct competition checks to evaluate competitor’s pricing and product.
- Contribute to the marketing efforts of the hotel’s wedding services, showcasing past events and highlighting the hotel’s luxury offerings.
- Participate in bridal shows / fairs locally and abroad to promote the hotel weddings services.
Desirable Experience, Qualifications, & Attributes
- Exceptional organizational and communication skills.
- Creative flair and a keen eye for design and aesthetics.
- Ability to work under pressure
- Strong problem-solving skills and attention to detail
- Strong computer skills including all aspects of MS Office with an emphasis on Excel and Word.
- Ability to work independently and in a fast-paced deadline-oriented environment while remaining focused on quality and customer service
- Strong admin skills and ability to manage multiple tasks
- Proactivity in wedding planning for any upcoming confirmed business.
- Ability to negotiate deals for the hotel’s benefit.
- Work experience in the tourism industry
- Exceptional interpersonal and customer service skills.
- Excellent English & Maltese written and verbal communication skills
- Ability to work to strict deadlines in an organized fashion and on own initiative
- Takes initiative to better the hotel’s wedding product and to suggest better working methods to improve efficiency and professionality.
- Knowledge of Opera Sales & Catering is mandatory
- Ability to take instructions and prioritise effectively
- Positive mindset and willingness to exceed targets
- The hotel’s wedding business varies considerably and a need for flexibility in working hours is required.
Are you the one we are looking for?
Discover more about this exciting opportunity to join one of The Leading Hotels of the World.
The Phoenicia Malta offers a safe haven to connect to people, and embrace inspiring stories. We have been delivering exceptional service to guests from all over the world. Our ultimate goal is to be the most amazing place to stay in the Mediterranean, while offering you the chance to be very much, an integral part of ‘the family’. Our hotel is a proud member of The Leading Hotels of the World. And we want you to be part of it.
